For vacant properties, PURE will secure a resident within 21 days of listing a property for rent. For occupied properties, PURE will try to secure a new resident before the current resident moves out, but if that is not possible, PURE guarantees we will secure a new resident within 21 days after the unit has undergone proper “rent-ready” work following the departure of the resident. If we are unable to meet this guarantee, we will waive one month’s management fee.
If a resident breaks a lease in the first 9 months after placement (including for a lease buyout), we will waive our fee to place a new resident.
All rent paid on time will be deposited into the owner’s bank account by the 15th of each month.
We will respond to all calls to our office and e-mails within one business day.
We will waive a month’s management fee if you are not satisfied with our service. Furthermore, you can cancel our management agreement at anytime with a 30-day notice.
PURE offers an Eviction Protection Plan that covers certain client’s costs and lost revenues.
PURE covers pet damage to the property up to $5,000 in damage (see Management Agreement for details and restrictions).
Alternative Deposit Program
The historic industry standard for required security deposits on single-family homes was one month's rent. This industry standard has rapidly changed in the last few years dropping to as low as a couple hundred dollars. In order to balance this rapidly changing industry standard while protecting our clients, PURE is now offering an optional Alternative Deposit Program to residents. Residents can choose to pay a $400 security deposit along with non-refundable fees to PURE. PURE will guarantee the client against any lost rents or property damage up to an amount equal to one month's rent. The client is able to take advantage of the same level of historic security deposit protection while renting their home quickly by not losing residents to properties with low deposit programs.